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Customer support

Huber
Great Neighbour / Super Voisin

Being charged 42.94 for 3 month we don't have an account

2 REPLIES 2

hairbag1
Mayor / Maire

@Huber 

were you or anyone else in the house a PM customer ? Are you certain the charge is from PM and not Kodoo or someone else.

If you don't have a PM account and don't plan on once in near future, you can get ahold of credit card company to initiate charge -back.

will13am
Oracle
Oracle

@Huber , were you a customer at one point and did not remove your payment card from an account that was allowed to go into suspension?  If you have never been a customer, then your payment card may have been compromised.  You can use this link to PM the CSA team to have them reverse the charges.  

 

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

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