Friday
I can’t make calls at all anymore
my plan is unlimited talk province talk
at first it did this to me occasionally, and I have to resort to texting which still works.
no outgoing calls work
I have tried the restart phone, toggle airplane mode ideas but it doesn’t fix the problem
please help, this is extremely bad as my work depends on phone calls
Solved! Go to Solution.
yesterday
I requested, as you suggested, they did it for me, and it worked for a few calls. Now tonight I can’t make calls again
I also said in the private message this is the case
so not sure what to do here
Friday
Thank you, I have sent the private message to refresh account
Friday
Just tried it and it didn’t fix the problem
Friday
@River80 Can you log into your account to confirm the account is active and not suspended ?
also check
Outage map in your area:
https://istheservicedowncanada.com/
if the account is active and you don’t need to make payment and there’s no outage and rebooting the phone won’t help or reseting network settings not help ask support to re fresh your account
send a private message To CS_Agent
⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Friday
Try resetting the Network setting on your phone and see if that fix the issue.
Friday
hi @River80 did you try calling other numbers just to test?
also, restart the phone and try. Also try to call with the 1 in front and without the 1 in front , see if it makes a difference