Can’t login into my account

[Kanu]

@CS_Agent I have lost my phone and I don’t remember the password of my account now.  I don’t have access to my phone number and email now . So, I am not able to get the code.

please help!

[CSA_PM]

Hi there. I sent you a private message — you can reply by clicking this link: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

[hTideGnow]

hi @Kanu 

PM support agent can help.  You can submit  ticket by direct message:  
          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
           https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage      

[Chalupa_Batman]

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@Kanu wrote:

@CS_Agent I have lost my phone and I don’t remember the password of my account now.  I don’t have access to my phone number and email now . So, I am not able to get the code.

please help!

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The Public Mobile chatbot is currently unable to create trackable tickets for members who are unable to log in. So for this reason, please use the following link to contact customer service.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

A Customer Service Agent will reply to your community inbox here:

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

During business hours (9 AM-10 PM EST) you can expect a response within 30 minutes, but it may be longer depending on current volumes.