@AbdulB1 wrote:
A $40 top-up was applied to my Public Mobile account without my knowledge. I did not manually add funds or make any changes to my plan. Please review this charge, explain the reason for it, and issue a refund if it was not authorized. This has not happened before
@AbdulB1 What plan are you on? What is your next renewal date? Be aware if you recently subscribed, once you use your credit card to sign up, auto subscribe is turned on and you need to go into your account to turn it off. If you still think the charge was in error, open a ticket with CS through the chat icon. If that doesn't work send them a direct message at: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Watch the envelope icon for a reply.
