16 hours ago
12 hours ago
When you first tried to add the offer, the system didn’t show whether it was successful. When you tried again, it showed an error, but after a short while, the 10GB was added to your account. It’s been over three hours since you posted in the community and I replied to you, so you should have received the 10GB by now, right?
16 hours ago
Hello @ Gehane,
I sent you a private message. You can view it by accessing this link: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
16 hours ago
Yes have plan $ 24+
16 hours ago
Yes several times same problem
16 hours ago
do you have a plan $24+ ?
did you try using browser with Incognito mode
I have escalated your ticket on your behalf. PM support will reach out to your via Community inbox. Please monitor here for their reply:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage