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Activation Issue

NaumanHassan
Great Neighbour / Super Voisin

Hi, it's been more than 5 hours, and my number is isnot activated yet. The previous carrier has stopped services, and the Public Mobile eSIM is not activated. Don't know what to do. 

2 REPLIES 2

NaumanHassan
Great Neighbour / Super Voisin

Yes, I replied "Yes" to the text message, but not sure if it was within 90 minutes or 1-2 minutes late. Currently, there is no service on the phone, as it shows "SOS". 

NDesai
Oracle
Oracle

@NaumanHassan Did you reply Yes to a text message on your old carrier sim to authorize the number transfer? If yes, it should complete the transfer within a few hours. However, your eSIM should get some service. Are you getting any signal at all? What is the status of your Public Mobile account? 

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