I am new to Public Mobile (since Jan 17/20).
I can't access the internet using my LG G5 cell phone and the $25 PM plan.
Using local library wifi, I added the correct APN in Settings (thanks to a post in the PM Community). As soon as I did that and disconnected from wifi, I was able to use whatsapp, which uses data. So I thought I was good to go.
At that point I should have tested Chrome and other apps (not just whatsapp) when I disconnected from the library wifi.
At home where I have no internet, I can't access the internet.
Weirdly, however, I CAN tether my tablet (which has no data plan) to my LG G5 and access the internet!
I would really appreciate help solving this problem! Thanks!
Solved! Go to Solution.
Thanks for the suggestion. When I figure out how to reset the network I will definitely give this a try!
By Wifi settings, do you mean the APN info?
Thank you so much!
No wifi..is your home internet.you connect to wifi and enter the wifi password that is set on your router....or for instance if you're at McDonald's and connect to there public wifi..
APN settings are the settings for mobile data..that you pay for each 30 days.....a network reset may reset all of that for you....but by doing a network reset it will erase any wifi passwords that you have connected to in that past
Thank you SO much! I also first did a network reset but then followed these 2 APN settings specs and it seems to have worked like a charm. Hardly can believe it after agonizing over this problem for 5 days ! (I know. First World problem, right?) Thanks again. You've made yourself a nice little bit of good karma!