Can not make or receive calls

[LukeGoguen]

@CS_Agent

3 phones with public mobile. Can't make or receive calls on any of them. Restarts and apn checks done. Please advise

[LukeGoguen]

Thanks for your help, hopefully this is fixed quickly.

[LukeGoguen]

2 Motorola G stylus phones and a Samsung s20. All were working fine until today.

[Handy1]

@LukeGoguen  Maybe just leave it on 3G for. Day and switch it back . Could be localized issue . Weather etc 

[softech]

@LukeGoguen it was working perfectly and just happen lately? Wonder if issue with the 3G network in your area and is now weaker than before.  Could be just some work they are doing in your area and maybe it will be resolved in a week or two

And what phones do you have?

[LukeGoguen]

3G only seems to work, but when I re-enabke LTE it keeps preventing calls and texts as well

[hairbag1]

@LukeGoguen 

it's...unusual to have all 3 phones not working at the same time, even though your account is in order. It's likely a local network upset of some sort. If you can drive around with the phone, see if the issue is just localized.

[Handy1]

@LukeGoguen  Try resetting network settings . See if That helps 

[LukeGoguen]

No known network issues on site and all accounts in good standing.

[Handy1]

@LukeGoguen  I’m guessing  this is all of a sudden have you checked for outages in your area . 

Outage   map in your area:

https://istheservicedowncanada.com/

[hairbag1]

@LukeGoguen 

dial 611 with your cell to hear current account status.