Mobile Network not available for voice calls

[en660ca]

This is the message I get when I try to make a voice call also checked my call history and many calls made to me Numbers I do 

Not recognise 

[hTideGnow]

hi @en660cato make sure the voicemail quick dial works, just Reset Network Settings and the Voicemail shortcut will be programmed 

for calls you see on the history that you do not recognize, if they end with 4001 , then those are just calls got sent to voicemail, it is normal 

[Chalupa_Batman]

Hello @en660ca 

Try rebooting the phone. If that doesn't work, try resetting your network settings. If that doesn't work, try your SIM card in a different phone. If that doesn't work, contact customer service.

To submit a ticket with CS Agent using this Chatbot link

https://widget.telus.tiia.ai/publicmobile/publicmobile.html 

Type Customer Service and follow the prompts. If you are having any issues, here is a direct link by sending a private message

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437