Can not access my public mobile account

[RoyDelisle]

Hi 

i don't understand how i can have an email account  with public mobile but no phone account give i gave a phone and make monthly payments to public mobile. Is there anyway i can get everything created and linked together so they all work? Or is that a bridge to far?

[Koombassi]

@RoyDelisle

Have you tried @hairbag1 suggestion re: Forgot Password? What results? Can you confirm you previously could access your account?

[JK8 · Accepted solution]

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@RoyDelisle wrote:

I did the forget password and it says i don't have an account 

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Try to create your account:

https://selfserve.publicmobile.ca/self-registration/

[hairbag1]

@RoyDelisle...top page, click Get Help / Chat with Simon to start process of Customer Service Agent assistance.

[RoyDelisle]

I did the forget password and it says i don't have an account 

[JK8]

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@RoyDelisle wrote:

Hi 

i don't understand how i can have an email account  with public mobile but no phone account give i gave a phone and make monthly payments to public mobile. Is there anyway i can get everything created and linked together so they all work? Or is that a bridge to far?

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Your email account is your username for self service. Try logging in. If you forgot your password try the Forgot password link.

https://selfserve.publicmobile.ca