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Can existing subscribers change to BF plans?

fahadakter
Great Neighbour / Super Voisin

Good evening, it's exciting to see those nice Black Friday plans offered by Public Mobile. I'm currently on $34 CAN/US 50GB plan. The change subscription in the app isn't showing any of the lower tier BF plans yet i.e. 10GB CAN/US/MEX Plan

As an existing subscriber, can I subscribe to a lower priced plan?

11 REPLIES 11

Nav79
Great Neighbour / Super Voisin

sadly, most carriers tend to put the best deals for new customers only.  Fortunately, we’re not on contract, so if PM won’t give you the deal, wait a few days and I’m sure another carrier will have something similar. 😎

im on a $39 50gb can/us plan and best I see is $45 for the can/us/mex, will most likely switch if they don’t open up the deals to existing customers.

Hiiiiii_604
Great Neighbour / Super Voisin

Yeah you can always change to any of the existing plans. I have the $34 from last year. I wonder why it's $1 more expensive this year

The New $35 Can-US-Mex Plan is by far the Best Value, I'd take it, as the fees are reasonable, $1 more than the $34 Can-US, and still 50GB and 5G, so I wouldn't complain

makkahn28
Mayor / Maire

My Mother's too

 

We also have the $34 Can-US 5G 50GB

makkahn28
Mayor / Maire

I was able to apply this on my Next Billing

will13am
Oracle
Oracle

I mentioned this in a different thread on this topic.  It might be worthwhile to grab the $30 CAN-US plan for now to open more doors to better plan options down the road.  That is what I have done.  I could get by with 20GB in the meantime.  

@golfball 

I am on The $23 plan and the $29 plan is in my account.

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DennyCrane
Mayor / Maire

It varies user by user, and typically you don't get a lot of options to downgrade spend. I was on the $34/50GB Can/US plan and I had options to change to 2 different $30 plans, as well as the $35/50GB Can/US/Mex plan and above.

Handy1
Mayor / Maire

@fahadakter  It’s hard to downgrade plans these days but you should be able to see the $35 50GB MEX plan there . I’m in $34 plan too and don’t see the $29 MEX plan in my account either lowest plan I see is the $30 CAN/US 20GB plan unfortunately. So if you don’t see it in your account chances are you won’t be able to switch to it . Could try your luck with support but I doubt they will help . I think only people on $25 plan and lower will see the $29 MEX plan available to them 

Rastin
Model Citizen / Citoyen Modèle

If it's not available on the app then no you can't get it. If you want a cheeper plan that not available on the app then you will need to get a different provider. Or port your number out to another provider then port it back in if you want to stay here. To much work if you as me.

golfball
Deputy Mayor / Adjoint au Maire

The $29 seems to be for new customers only so far but the others seem to appear for some existing customers. Not everyone has access to the same plans and plans cheaper than your current one are likely to be restricted.

Edit: Seems they can all appear as targeted offers including the $29 one. Maybe they will open them up to more users as we get closer to Black Friday.

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