cancel
Showing results for 
Search instead for 
Did you mean: 

Can I suspend a plan without payment?

yyzyy
Good Citizen / Bon Citoyen

Currently on the $10/month plan. If I stopped making payments for a month or 2, would my plan still be there? I temporarily need to get a data plan, but do not want to lose this $10 plan cause it has been discontinued. Any suggestions plz?

6 REPLIES 6

@yyzyy  Be sure to activate it again around day 85 in case there are issues adding a payment so you will have time to communicate with a moderator to access your account. Better to be safe than sorry.

yyzyy
Good Citizen / Bon Citoyen

@ShawnC13 wrote:

@yyzyy wrote:

@tsparkle21 wrote:

I hope this helps:  https://www.publicmobile.ca/en/on/get-help/articles/reactivate-a-suspended-plan


I acctually know this, but I assume that is only for the plans still offered. How about the discontinued ones? Thank you 


If you are going to get a new sim and plan with data yes you can have your $10 plan in a suspended state for 90 days before it is closed.  You can't change your current plan though as you won't get it back so to keep it you will need to activate a new sim


thank you

tsparkle21
Model Citizen / Citoyen Modèle

@yyzyy wrote:

@tsparkle21 wrote:

I hope this helps:  https://www.publicmobile.ca/en/on/get-help/articles/reactivate-a-suspended-plan


I acctually know this, but I assume that is only for the plans still offered. How about the discontinued ones? Thank you 


Hi - yes, as long as you do not let the plan lapse, you may resume your plan as per the article.


@yyzyy wrote:

@tsparkle21 wrote:

I hope this helps:  https://www.publicmobile.ca/en/on/get-help/articles/reactivate-a-suspended-plan


I acctually know this, but I assume that is only for the plans still offered. How about the discontinued ones? Thank you 


If you are going to get a new sim and plan with data yes you can have your $10 plan in a suspended state for 90 days before it is closed.  You can't change your current plan though as you won't get it back so to keep it you will need to activate a new sim

 


I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *

yyzyy
Good Citizen / Bon Citoyen

@tsparkle21 wrote:

I hope this helps:  https://www.publicmobile.ca/en/on/get-help/articles/reactivate-a-suspended-plan


I acctually know this, but I assume that is only for the plans still offered. How about the discontinued ones? Thank you 

Need Help? Let's chat.