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Voicemail

Druberger
Great Neighbour / Super Voisin

I just started with public monile and i cant access my voicemail 

9 REPLIES 9


@Jit50 wrote:

Voicemail calling is not free so make sure you have outgoing minutes. Call +16477001777 to set up your voicemail.


That number reaches Freedom Mobile's voicemail system. That's not going to help with setting up a Public Mobile voice mailbox, whose access numbers I referenced prior to your post.

Anonymous
Not applicable

@Jit50 wrote:

Voicemail calling is not free so make sure you have outgoing minutes. Call +16477001777 to set up your voicemail.


Good of you to join in and participate but that number is not correct for here. The only limited minutes plan now is the $15 plan. Otherwise the rest are unlimited Canada-wide so there's no concern about minutes.

Jit50
Great Neighbour / Super Voisin

Voicemail calling is not free so make sure you have outgoing minutes. Call +16477001777 to set up your voicemail.


@geopublic wrote:

@Druberger  Call the PM voicemail number 1-647-580-4001 and  follow the prompts.


Or any one of the other 37 currently known local voicemail access numbers across canada: (Determine which one PM thinks should be yours by dialling *#61#, *#62#, or *#67#)

https://productioncommunity.publicmobile.ca/t5/Discussions/Updated-list-of-Voicemail-Access-Numbers/...

 

But you have to call it from your cellphone the first time to setup a voicemail access PIN, or reset your PIN in the selfserve portal:pm-reset-voicemail.png


@Druberger wrote:

I just started with public monile and i cant access my voicemail 


When you try to access it, is the phone number blank?  Sometimes after activating a new account or switching to a new sim card, a device restart is needed to force the network to push the correct setting to the sim card. 

geopublic
Mayor / Maire
@Druberger wrote:

I just started with public monile and i cant access my voicemail 

@Druberger  Call the PM voicemail number 1-647-580-4001 and  follow the prompts.

gblackma
Mayor / Maire

@Druberger 

  1. What's the make and model of your phone ?
  2. We're you able to set up your voicemail?
  3. Can you access your voicemail  by pressing 1 on your phone?
  4.   And can you access your voicemail of you dial from another phone, press * to interrupt the message and enter your password with the # sign? 

Thanks.

 

NDesai
Oracle
Oracle

@Druberger "To access voicemail messages from your mobile device, hold down the ‘1’ key on your phone keypad. You can also access your voicemail from a landline or any other phone line, by dialing your 10-digit phone number, selecting ‘Send’ or ‘Call’ and then pressing ‘*’ to skip the system greeting."

 

You can also dial your own number from your phone. 

 

If you haven't set up the voicemail, follow this guide: https://www.publicmobile.ca/en/bc/get-help/articles/set-up-voicemail

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Staliger
Mayor / Maire

@Druberger wrote:

I just started with public monile and i cant access my voicemail 


@Druberger Did you follow these directions : https://www.publicmobile.ca/en/bc/get-help/articles/set-up-voicemail

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