cancel
Showing results for 
Search instead for 
Did you mean: 

Can I get a pro-rated refund when I port my number out to another provider?

qswupublic
Great Neighbour / Super Voisin

Can I get a pro-rated refund when I port my number out to another provider before my current billing sycle ends?

6 REPLIES 6

Community_QA
Model Citizen / Citoyen Modèle

this answered hours ago!!!

Yummy
Mayor / Maire

No pro-rated refunds from PM

ZuckMark
Great Citizen / Super Citoyen

This is PREPAID 

P R E P A I D 

Is PM porting you out? No right, you are doing so, because you want it, so swallow it!

softech
Oracle
Oracle

@qswupublic  No, PM is a prepaid provider and do not provide prorated refund.  So, you should time your port out time better.   But do not wait till last day as porting process can have hiccup , from PM or from your new provider

 

Usually, it is best and safest to port around the 25th days , it gives both carriers enough time and minimize your loss

 

One thing, if you are porting into Koodo or Telus, call their agent and them them you came from PM , they might be able to do something to offset the money you lost

Outdoorsman
Mayor / Maire

@qswupublic Nope 

Handy1
Mayor / Maire

@qswupublic @No pm is prepaid , so no refunds unfortunately 

Need Help? Let's chat.