Calls

[Reps]

I just registered to PM last night and now can’t make calls. Is it because of eSIM card? How does it work? What am I supposed to do?

[dust2dust]

No, that's factory reset. The network reset will remove all your saved wifi's and bluetooth pairings.

[Reps]

By Resetting, won’t I clear everything on my phone? 😳

[softech]

@Reps check if you installed the eSIm profile successfully and if the eSIM is set active. 

If you have another eSIM from another provider, disable it. 

If you still have a physical sim from another provider, pull it out

And if you confirmed your PM eSIM is installed, try clicking Reset All Networks and see if it helps 

[Dunkman]

@Reps 

Is anything else working?  Data? Text?  What about incoming calls? Was your credit card charged? Did you get a welcome email from Public mobile?

Maybe try to reboot phone.

If that does not work, try a network reset of phone (this will erase saved Wifi settings).