cancel
Showing results for 
Search instead for 
Did you mean: 

Calls and subscription

Watson1520
Good Citizen / Bon Citoyen

I can't make any phone calls and make and TXT messages . They say my subscription is no longer. When I checked my account online it's active. Just wanted to know why I can't make calls or text messages.

 

2 REPLIES 2

Watson1520
Good Citizen / Bon Citoyen

Thanks for your reply. It's working now thanks.


@Watson1520 wrote:

I can't make any phone calls and make and TXT messages . They say my subscription is no longer. When I checked my account online it's active. Just wanted to know why I can't make calls or text messages.


Are you a new cusotmer and have these services ever worked?  If you havent' already done this, please restart your device. This forces the phone to disconnect and reconnect to the network will can sometimes reset things.  Is  mobile data working?

Need Help? Let's chat.