@SK_0382 wrote:
Got my account set up and checked out the usage tab which shows over 200MB of data used and calls made before we had sim card into a phone...?? Has anyone had an ongoing issue with this? Seems very odd to have data and a call for 0:58 recorded when it wasn't in a phone. I don't want to end up with charges for long distance or going over our data when we didn't even do those things.
@SK_0382
Could it be a time zone issue?
Incoming calls and calls that are redirected to voicemail are recorded in Eastern Time in the usage history. There is no AM/PM markers that would indicate the time of day.
So, if someone tried to call you when your account was already active (and your number successfully ported), but the SIM was not in a phone, the call would have been directed to your voice mail box - the number would be something like 778-581-4001 (this is my local VM number, yours might differ slightly).
Calls that are originated by your phone (= you are calling someone) are logged in local time.
I've posted an example with explanation here: https://productioncommunity.publicmobile.ca/t5/Discussions/If-phone-is-shut-off-will-missed-calls-be...
The data usage on the overview page is very close to real time.
However, data usage in the usage history is reported twice daily for the (roughly) 12hour period before. Again, ET, no 24hour clock or AM/PM markers so if you see, say 11:45 as data time stamp, it could be just before noon, before you put the SIM into your phone, or it could be just before midnight, after you put your phone in and your phone's settings allowed it to burn through some data.
All guess work, but this would tie in with my time stamp experiences.
As mentioned above, you pay for a metered feature (data, outgoing calls if on the $15 plan) before you can use it, and when you have used it all up it just stops. No overages at Public Mobile.
