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Caller Display not working?

JP2997
Great Neighbour / Super Voisin

So I just signed up for the $25 plan here at Public Mobile and I thought I would at least know what the phone number calling me would be but, when I do get a call it just shows the number 999-999-9999, is this normal or is there something wrong?

10 REPLIES 10

For call display issue, if someone who called you, and his number is on your contact or on your SIM, is it not showing at all?  saying private number?

 

did you try from different phone numbers and if you get same result?

 

you try to import contact from phone to SIM?  Only phone numbers and names will be transferred to SIM, this can follow this if  it is an Samsung, other Android would be similar:

 

https://www.samsung.com/au/support/mobile-devices/how-to-import-or-export-contacts-stored-in-sim-car...

Kerina
Great Neighbour / Super Voisin

Yes, how do I import contacts to my SIM? My caller display also isn’t working. 

88cranston
Model Citizen / Citoyen Modèle

Check your call usage on your account. What numbers are calling you?

station1104
Great Citizen / Super Citoyen

it still should display the number. Did you try restarting your phone as this sounds very odd to my for this display?

JP2997
Great Neighbour / Super Voisin

I tried it with a different phone but now it just says: No Caller ID, and it is from a number I saved in my contacts.

JP2997
Great Neighbour / Super Voisin

@Ninja0628 wrote:

Try importing your contacts into the SIM.



How do I do that?

Ninja0628
Good Citizen / Bon Citoyen

Try importing your contacts into the SIM.

cellphoneuser1
Mayor / Maire

@JP2997 wrote:

So I just signed up for the $25 plan here at Public Mobile and I thought I would at least know what the phone number calling me would be but, when I do get a call it just shows the number 999-999-9999, is this normal or is there something wrong?


No name display at Public Mobile. The number's all 9's?  Is it all calls?

Triguy
Mayor / Maire

It could be from the person calling you.  Can you see the number from other calls ?  If you have another phone maybe try calling your cell# to see if it is displayed.

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