01-08-2025 05:38 PM
Out of the blue voicemail stopped working very weird.
Thanks in advance.
4 weeks ago
since @eddieO helped you , you should pick his as the solution instead of your own one
4 weeks ago
Update. This was eventually resolved. It was on the back end with PM. Had to speak to a tech to get resolved. But all fixed now. 👍
01-08-2025 06:21 PM
@eddieO thanks. Will do.
01-08-2025 05:45 PM
@GOPDOG very odd, I just tried calling my own number and the voicemail picked up. Are you able to try again, if it's still not picking up try reaching out to a support agent, maybe something on their end?
You will need to open a ticket through the Chatbot:
https://widget.telus.tiia.ai/publicmobile/publicmobile.html
(and then type: Customer Support Agent)
Or, if you are having trouble with the Chatbot try sending a private message to:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
(note: you will need to be logged into your Community account for this link to work)