CSA and accessing account

[EricaGyarmati]

How long does one have to wait to hear back from customer service agent? Also, I haven’t been able to access my account - nothing opens up.

[computergeek541]

self solution removed

[EricaGyarmati]

Thank you!

[hTideGnow]

HI @EricaGyarmati 

usually within an hour or two.

if you waited 2 hours already, message them again

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[Handy1]

@EricaGyarmati  Usually with in the hour sometimes longer . Just keep an eye on your community inbox for their reply .or use this link to the 

community in box

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage