11-05-2024 10:35 AM
I cannot seem to login to my account via app or web. I know my password and ID but then the login just hangs forever.
I have already tried to delete the app and reinstall it but still does not work.
Thsnks
11-12-2025 03:34 PM
Yes, I was able to get my account back and change my password and order a new e-sim. So that was good for about a day and then the fraudster got my account again. Got my account back but this time I changed the email address and also generated a cryptic password. Seems to be ok now over 10 days have passed. I still have not received credit from public mobile for the 5 e-sim charges on my card. Also they were less than helpful with the security info. If it happens again I will be moving off of public. They really need to start implementing passkey capabilities to fully secure someones phone.
GD
11-05-2024 10:53 AM
11-05-2024 10:50 AM
Getting same issue, cannot logon to app and website
11-05-2024 10:47 AM - edited 11-05-2024 10:47 AM
The PM have an issue this morning. Tried login but all I get the the 4 dot wave on the PM app.
Sounds like the same online.
Try login later.
11-05-2024 10:37 AM
the PM website and app aren't functioning properly right now...who knows when it'll be fixed !!
11-05-2024 10:36 AM
send a private message To CS_Agent
⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437