@CS_Agent change payment credit card

[ye1801]

how can I change payment credit card?@cs_agent

[hTideGnow]

Hi @ye1801 but you can login already? you are using phone browser? On top of the page , right below Public Mobile logo, you will see Oveeview and a down arrow.  Click on it to bring down the menu and you will see Payment,  select that 

[Handy1]

@ye1801  If your trying access on you phone look to top of page you see overview label tap it then payment you will see it there bottom of page > manage payment method 

[softech]

@ye1801 

use this direct Link

https://myaccount.publicmobile.ca/en/account/payment/manage-card

or the other way is to click the circle with.a + sign on the bottom left to bring up the menu and then click Payment 

[ye1801]

i don't see payment tab under my account for some reason. do I need to use a laptop? i used my cell phone to log in...is that why

[softech]

@ye1801 

To update your credit card information, you can easily done that via My Account

Please login to My Account, go to Payment page, click Manage Subscription, and click Manage Payment Method, or use this direct link: https://myaccount.publicmobile.ca/en/account/payment/manage-card

https://myaccount.publicmobile.ca/en/account/payment/manage-card

[hairbag1]

@ye1801 

have you been successful in creating your Eversafe credentials ?

Otherwise log in and message a CSA for their help..

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Added..

if you've done the Eversafe thing, log in to your account > Payment >...from there you can edit your cc info.

[HALIMACS]

@ye1801 

log into your self serve account, click the payment tab, and manage your auto payment from there.

🙂