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CAN/US /MEX plans are finally here community

Handy1
Mayor / Maire

As tile says CAN/US /MEX  plans have arrived community wow weeee have a look 👀 

Handy1_0-1732200338520.pngHandy1_1-1732200354220.pngHandy1_2-1732200367438.png

Black Friday sales shaping up to be the best ever 

106 REPLIES 106

@alegator_23 As a general rule, no. There was a post that found some promo direct link, but it was never on the main page, nor did any existing customer report having access to it in the change subscription area of our accounts. If looks like it was a promo for new customers, and only if they used the promo link. Read from here down for more details:

https://productioncommunity.publicmobile.ca/t5/Get-Support/CAN-US-MEX-plans-are-finally-here-communi...

alegator_23
Good Citizen / Bon Citoyen

There was a link for CAN/US/MEX to include long distance minutes with the plan (500 Minutes LD to UK,India,etc)

I remember when clicking on it , it was showing LD minutes to UK , Thailand etc... in the proposed plan, but after login in and checking the subscription to signup for , the LD minutes part disappears.

Any idea if CAN/US/MEX includes LD minutes ?

Thanks

Not sure, but I wouldn't bank on it. It's not needed anyway.

thanks @DennyCrane.  do you know if there is 2G there?

Mexico still has 3G coverage, so lack of VoLTE isn't an issue there.

do you know if Mexico still has 3G?

and are you using VoLTE or 3G voice? or even 2G?

Sunman001
Good Citizen / Bon Citoyen

Yes, in Los Cabos I can see LTE speeds with both TELCEL and AT&T

alegator_23
Good Citizen / Bon Citoyen

So to confirm the internet speed is fast enough in Mexico (you have mention LTE speeds) ?

Thanks

Sunman001
Good Citizen / Bon Citoyen

Correct. No roaming charges

@Sunman001 Do you mean to say there are no roaming "charges"? The Can/US/Mex plans are roaming plans, and when you use the service in those countries you are roaming.

Sunman001
Good Citizen / Bon Citoyen

it includes long distance no matter where you are Canada US or Mexico, from and to. 

Sunman001
Good Citizen / Bon Citoyen

Yes, I am in Mexico and there is no roaming with that new 50gig plan 

Sunman001
Good Citizen / Bon Citoyen

I am in Los Cabos, Mecixo and there is AT&T and TELCEL, both work LTE speeds. good reception. 

alegator_23
Good Citizen / Bon Citoyen

What part of Mexico ?

How is the reception in Mexico ? What is the Roaming provider there?

How is the data usage, is mobile data working fast ?

 

DJSSB
Good Citizen / Bon Citoyen

+1 is the international country code for both Canada and USA and always has been.

Sunman001
Good Citizen / Bon Citoyen

i am in Mexico and I lost 4 days trying to figure out how to call OUT from Mexico into Canada.. 

REMEMBER to dial +1 then the canadian phone number with area code.. because just dialing the number does NOT work, nor does 001+ the number... you will save yourself a ton of grief.. just add +1 at the front.


@JimmyO23 wrote:

Doesn’t Public select the provider automatically? I know when I used my AT&T in Canada, it would select the best signal.


Yes, of course, but manually choosing the network is a troubleshooting step.

JimmyO23
Good Citizen / Bon Citoyen

Doesn’t Public select the provider automatically? I know when I used my AT&T in Canada, it would select the best signal.

DJSSB
Good Citizen / Bon Citoyen

Just make sure you’re not choosing to roam now with AT&T 😂

JimmyO23
Good Citizen / Bon Citoyen

Awesome! Now I can get rid of the AT&T sim……people could only hear every third word anyway while I was in the States. 🤭🤣🤣

JimmyO23
Good Citizen / Bon Citoyen

It’s incredible the number of people I tell about the new plan that say, “nah, I’m good”. 

My pays $55 for 4 gbs. He said, “I don’t need the extra data”. I asked, “can you use the extra $240/year savings?”.

My brother pays $100!! And he said, “you get what you pay for”. 😳🙄

 

DJSSB
Good Citizen / Bon Citoyen

Correct with new the Can-USA-Mex plans 

no roaming fees in Can USA and now MEX

this includes local and long distance calls between these countries and within the countries. So keep that dual slim slot ready for when you travel overseas and further south than Mexico.

JimmyO23
Good Citizen / Bon Citoyen

Are you positive about using it while traveling in the US, Canada and Mexico with NO roaming? It reads that way to me but when you click on the details, the waters get muddy. 
I have been using a dual sim phone for years. I use my Public for the people with phones that charge for texts to the US and have an AT&T sim that allows use in Canada, US and Mexico.

@DJSSB Ah yes, that's a different issue. There were some plans that included additional long distance minutes to other countries such as China and the UK (in addition to US/Mex). They saw the extra long distance minutes one one screen, but not on the screen where they went to change the plan on.

DJSSB
Good Citizen / Bon Citoyen

@DennyCrane OOh This LD includes to mobile or landline numbers?

I know many providers are restrictive for one or the other. Ie: charging more for Mobile numbers with Long Distance calls. 

Thanks again.

DJSSB
Good Citizen / Bon Citoyen

Thank you @DennyCrane 

Much appreciated,

I wasn’t sure because there was a post about not seeing LD minutes with these BF plans when activating so I was confused.
But that seems to be for a few other countries only.
Cheers.

 

@DJSSB It includes any combination of the above. You can call all 3 countries from any of the 3 countries.

DJSSB
Good Citizen / Bon Citoyen

I just ported to PM from Fido for the $35/50 Can-US-MEX plan

5G and 50GB should be good.

Couple of questions;

1. Does this plan also include long distance to both USA or Mexico from Canada?
2. Or only local calling when you travel/while roaming?

Thanks!

HI @Wm2 

calling from Canada or US or Mexico to Canada ro US or Mexico are included

but because 3G is decommissioned in US already, you can only make calls in US if you have a VoLTE phone that is whitelisted with PM.  Check the list here

https://www.publicmobile.ca/en/on/get-help/articles/volte

if you are talking about the roaming plan , then yes, the unlimited minutes included , you can call within the 3 countries for free, unlimited

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