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SIM card blocked although I am paid up and on subscription

ssumcell
Great Neighbour / Super Voisin

Suddenly this after noon between 6:00 PM and 7:30 PM my phone wouldn't work and I got a SIM Card Blocked error. I have the "Emergency calls only" symbol as well.

I took my SIM card out and put it back and rebooted but to no avail.

 

4 REPLIES 4

ssumcell
Great Neighbour / Super Voisin

It didn't ask for a PIN. it was a simple message. Later this message did not occur, just an error message which I captured but which will not display (I saw the total # files in \camera go up each time but could not find the capture image with any kind of sorting).  It said basically the same things in more words.

I do have an old phone. Blackberry Z10. It has been great up to now.  The situation seems to have rectified itself. I can now call and send and receive texts. It went through an intermediate phase after one reboot where some texts came in but I couldn't view them, only the brief preview, and I could start to make calls but could not access voicemail. Now, it seems I can do all these things.

ssumcell
Great Neighbour / Super Voisin

No but I do have an old phone. Blackberry Z10. It has been great up to now.  The situation seems to have rectified itself. I can now call and send and receive texts. It went through an intermediate phase after one reboot where some texts came in but I couldn't view them, only the brief preview, and I could start to make calls but could not access voicemail. Now, it seems i can do all these things.

hairbag1
Mayor / Maire

@ssumcell 

per chance, did you recently buy a 2nd hand cellphone ?

spelling

softech
Oracle
Oracle

@ssumcell 

what was the exact sim card block error? was it asking for any PIN?  can you reboot the phone and check again?  if the block error came again, please take a screenshot and post here

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