08-09-2024 03:18 PM
08-09-2024 09:30 PM
08-09-2024 03:27 PM
Thanks!
08-09-2024 03:25 PM
@Jackie_F Did you try rebooting the phone first , and check again maybe try logging in in different device or try the app instead of website to check . If still not there contact support
send a private message To CS_Agent
⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
08-09-2024 03:24 PM
If you bought extra data and you see the payment come out but havent received the data/still cant use data, i would suggest contacting a customer service rep directly so they can look into this transaction and make sure it went through smoothly. You can message them privately here:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437