Community

simony70 · ‎01-19-2022

I ordered and received SIM card Jan 11, but there is no Bonus SIM card in the package as the pop up message said.

Pls can you check and let me know?

hTideGnow · ‎01-19-2022

@BeachNBeer wrote:
Well that was a given 🤣 Everytime @Anonymous post @pkaraa is right behind and they only bravo each other.

HI @BeachNBeer

Rain or Shine, good friends always stay together all the time no matter what.. no matter the replies are good or not, even a copy and paste worth the bravo 🤣

I would thought after the other thread on the weekend, @Anonymous and @pkaraa would give their bravo more conservative or would share us some of their bravo as well, but seems like theirs bravos are still exclusive to each other or just the OP of the thread.

I also through @J_PM and @CS_Agent will let us know if bravo like this is OK.

So, should we all start bravo them and hope they can bravo us back for ALL OUR REPLIES?

BeachNBeer · ‎01-19-2022

Well that was a given 🤣 Everytime @Anonymous post @pkaraa is right behind and they only bravo each other.

softech · ‎01-19-2022

Look like 3 or 4 posts about this today. 😞

darlicious · ‎01-19-2022

@simony70

Apparently whomever is shipping phones lately has completely forgotten to add the sim cards as many customers are reporting this issue. If you need a sim card immediately then confirm with the CSA that you can purchase one from a local retailer and submit the reciept to recieve a credit on your account.

To contact customer support click below:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

To pre-verify your account include your full name, address, email, phone # and 4 digit acct pin #.

pkaraa · ‎01-19-2022

This is I think second thread I am seeing asking about the missing bonus SIM.

@simony70 contact support agents by direct msg to CS_Agent to get it sorted out.

BKNS27 · ‎01-19-2022

@simony70

Did you click on 2 SIMs for $10?

Best you contact a PM CS_Agent and explain your order issue.

Anonymous · ‎01-19-2022

@simony70 : OR DID IT SHOW $5 AND ANOTHER FOR $0 !!! 🙂 I'm not sure how you would remember these details other than you remembering that you saw something about another SIM.

Anonymous · ‎01-19-2022

@simony70

when you buy it your SIM card is showing in Cart only 1 SIM for $5 or 2 SIM for $10 !!

0PX9O4 · ‎01-19-2022

@simony70

We're PM customers just like you, so you will have to send a private message to CS_Agent with your order details so they can investigate and get you the SIM card soon.