11-18-2023 08:50 PM
Hello, I am currently on the 4G deal with legacy rewards. I was looking into the Black Friday deal for $34 a month for 20 GB of data. I had two questions regarding the deal
-If I switch, do I still keep the legacy rewards and continue it?
-Is this a 90 day plan or a 30 day plan? When I go to change plans, in a box it says: "Choose the speed and subscription that's right for you. Save more with a 90-day subscription" So I am not too sure if this is a 90 day or 30 day plan.
Thank you for the help!!
Solved! Go to Solution.
11-18-2023 09:09 PM
Oops I mis-clicked thought I clicked yours let me changed that real quick. New to the platform
11-18-2023 09:08 PM
It's usually frowned upon around here to mark your own post as a solution.
If you want, it can be changed by tapping the downward arrow and marking another.
Up to you. 😉
11-18-2023 09:03 PM
Yes @Saen_OG
The future payment should show under your Payments tab.
It'll either display the $34 30-day option or the $102 90-day option.
You should also see it in the Subscription and Add-on tab.
If not, log out, clear cache and cookies, then try logging in again.
Also, try the app vs the website, or vice versa, depending on how you're accessing self-serve.
11-18-2023 09:01 PM
Thanks for the reply! I was just a little confused about switching between 30 and 90 day plans. I just selected the plan to change for renewal date. However, I did not see anywhere of whether I want 30 or 90 day. Any way I can confirm this on Subscriptions & Addons page?
11-18-2023 08:58 PM
Yes.
You can choose between a 30 day and a 90 day plan. The choice really depends on how prudent you are with your data usage (i.e. wanting to know it resets every 30 days, or liking to have the full data allotment for 90 days thus perhaps being able to utilize it more when needed and less when not)
Whatever you do in this process DO NOT switch to the Public Points program even though there may be prompts or suggestions to do that. It's not worth to lose your legacy rewards.
11-18-2023 08:52 PM - edited 11-18-2023 08:53 PM
Hey @Saen_OG
You can change to any plan you want. You will never lose your legacy rewards unless you change it yourself. You can change it to the 30 days. Just remember, change it for renewal date not now. You'll lose the money you already paid.