Referral code

[Albert82]

I forgot to use my friends referral code when I ported my number to public mobile, can I apply it retroactively?

[hTideGnow · Accepted solution]

HI @Albert82 

yes, agent will help

My friend just activated on Friday, cannot find the referral code box, he submitted ticket with Agent and it got applied on the same day

please submit ticket with agent here:

       https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[HALIMACS]

That is up to Customer Support agent discretion, but they will usually do this for you @Albert82 

To contact a Customer Support Agent, send a private message to them by clicking here.  You’ll need to be logged into your Community account for the link to work.

Watch for their response in your Community private mailbox which will be indicated by a number on the small envelope icon to the left of your Community avatar, or tap your Avatar down in Messages.