01-09-2018 11:29 AM - edited 01-04-2022 03:16 PM
01-09-2018 11:53 AM
Thanks!
01-09-2018 11:45 AM
01-09-2018 11:41 AM
@Michaeldiduck, yes if your plan is expired only a mod can make a change for you.
* I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *
01-09-2018 11:34 AM
Okay thanks! Need help changing plans, 90 day plan ended and won’t let me change now
01-09-2018 11:31 AM
@Michaeldiduck, this varies greatly. I would say 2-4 hours is around average. I have had issues fixed within minutes and that is my only interaction for problems but I know others post that they have had to wait a few hours.
* I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *