You should send a message to the moderators for assistance. In your message, include all relevant information in your message, such as account number, PIN phone number, detailed problem description. Click here to send a message to the moderators
@Ingowrote:I needed a seasonal suspension over the winter months. As this is not an option offered by Public Mobile I let my plan expire and tried to renew and change my plan within the 90 days the account was still alive. I selected "change plan" on...
Unfortunately, there are no legal means in getting the funds back other than a goodwill gesture from Public Mobile themselves as they operate as a prepaid service. Anything paid to them is technically out the door and no refunds. But from time to tim...
You will have to send a message to the moderators to request for a copy of an invoice, though it will require some turnaround time. Unfortunately, there is no easier way to obtain this information because Public Mobile is a prepaid service and prepai...
To answer your questions: 1. No, there are no additional phone usage addons to extend the time2. Yes, you can send a message to the moderators here on the community and they can renew your plan early with the same plan or with a different plan of you...
