Auto top up feature not found.

[coffee]

Hi - Would like to set up auto payment from my credit card but even though I perused my account page I can not find where the activation button is. I can find the make a payment section but again can not find how to activate the auto top up. Could this feature no be available because my account is currently suspended?

[hairbag1]

Try using a different browser and clearing your cache files. Let us know if that works.

[coffee]

No - Over the past few weeks have tried to even just make a monthly payment but after filling out the details and clicking SUBMIT the page just hangs up. Have tried two seperate good and valid credit cards but -- again the page just hangs up with no explanation.

ALSO ----Over the past few weeks have tried to even just make a monthly payment but after filling out the details and clicking SUBMIT the page just hangs up. Have tried two seperate good and valid credit cards but -- again the page just hangs up with no explanation.

[ShawnC13]

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@coffee wrote:

Hi - Would like to set up auto payment from my credit card but even though I perused my account page I can not find where the activation button is. I can find the make a payment section but again can not find how to activate the auto top up. Could this feature no be available because my account is currently suspended?

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Login to your account goto make payment and there should be an option to add/manage credit card.

ETA:  You will need to make a one time payment to get your account active and then you will be able to add an autopayment credit card

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[denis2]

Go in my account

click on the payment tab

from there you can click Manage auto pay

[hairbag1]

Log into My Account / Payment...then follow instructions. Good luck. How long has you acct be suspended. Anything after 90 days is lost and you'll have to get a new sim and a new account.