02-03-2024
09:58 AM
- last edited on
02-03-2024
11:45 AM
by
computergeek541
I've been with Public for over 5 years now. I'm pretty sure I used to get bonus data for having my account set up on auto-pay - no longer. When did this change?
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03-07-2024 06:26 PM
Will we still see reduction on our bill from their old loyalty and autopay reward program after they convert all customers over to the new Points reward program ?
02-03-2024 12:26 PM
If YOU personally did not change monetary reward to Points then autopay rewards is still active. It is called Subscription now and not autopay.
02-03-2024 10:41 AM
Did you switch to public points @Atmd ?
You'd know by signing onto the rewards portal from within your self serve account.
02-03-2024 10:26 AM
Hi @Atmd
i said they still have autopay $2 off if you are on the legacy system and you enabled autopay
for the bonus data, it is part of your legacy plan with or without autopay. So, $15 will get 250Mb and $25 gets 1GB altogether even without autopay enabled
02-03-2024 10:24 AM
So no auto pay or subscription bonus data?
02-03-2024 10:23 AM
Still available but the name has changed to Subscribe and with the Points Reward no $2/month credit…only 5% of your monthly bill in points.
02-03-2024 10:20 AM
HI @Atmd
if you are on the legacy rewards, you will still get $2 autopay rewards, it is still there as long as you have Autopay enabled
check your payment history, PM always add that on the last day of your renewal