Auto-pay bonus gone?

[Atmd]

I've been with Public for over 5 years now. I'm pretty sure I used to get bonus data for having my account set up on auto-pay - no longer. When did this change?

[DadaSo]

Will we still see reduction on our bill from their old loyalty and autopay reward program after they convert all customers over to the new Points reward program ?

[Yummy]

If YOU personally did not change monetary reward to Points then autopay rewards is still active. It is called Subscription now and not autopay.

[HALIMACS]

Did you switch to public points @Atmd ?

You'd know by signing onto the rewards portal from within your self serve account. 

[hTideGnow]

Hi @Atmd 

i said they still have autopay $2 off if you are on the legacy system and you enabled autopay 

for the bonus data, it is part of your legacy plan with or without autopay.  So, $15 will get 250Mb and $25 gets 1GB altogether even without autopay enabled

[Atmd]

So no auto pay or subscription bonus data?

[BKNS27]

@Atmd 

Still available but the name has changed to Subscribe and with the Points Reward no $2/month credit…only 5% of your monthly bill in points.

[hTideGnow · Accepted solution]

HI @Atmd 

if you are on the legacy rewards, you will still get $2 autopay rewards, it is still there as long as you have Autopay enabled

check your payment history, PM always add that on the last day of your renewal