@mharia-singh
You have two options when you activate your sim card for your phone number you may port in upon activation or choose a new number and you can port your phone number in afterwards through your self serve account.
Depending on the taxation rate of the province that your phone number is from you may want to take a temporary new number from Alberta when you activate so that you only pay 5% GST on your activation. Once your sim card is activated and you can access your self serve account and you can then just use the change number feature to port in your Rogers phone number.
When you decide to port in your phone number from Rogers you will need the following information:
- Rogers account number.
- Full name on your Rogers account.
- Your phone number.
- Alternative phone number. (Optional) but you can use your home, office, best friend, spouse or any other phone number you have access to.
Make sure you leave your Rogers and card in your phone when you make the port request. You will receive a SMS text message to authorize your reporting request. You have 90 minutes to reply YES to the PAT (porting authorization text). Once you reply YES you can remove your Rogers SIM card and replace it with your Public Mobile SIM card. Your port will complete within a few minutes up to a maximum of 2 hours. Generally your port should complete within about a half hour if not you may want to come back to the community and request the telus porting department phone number to check on the status of your port and correct any information you may have inputted in error.
Your port will be complete when all of your services are working on your public SIM card including incoming calling which is the last to complete. Your Rogers SIM card will cease functioning and your Rogers account will automatically close. Ensure your Rogers account is active before you request porting.
Welcome to public mobile!
