Urgently need help with account recovery! Need to file my tax return today!

[Inspirer]

Hello, dear customer service!
I put my account on hold & when i'm trying to sign in - it offers activation & in the end of the process, when i enter my phone number - it says "Invalid Phone Number".
What to do in such situation?
Please help asap.

[softech]

@Inspirer call. 1.855.4P&BLIC (1.855.478.2542)

[Inspirer]

Please, clarify. Which number to call?

[softech]

@Inspirer if you put the account on hold for 2 months, it shouldn't be asking you to activate

if you call 1.855.4PUBLIC from another phone, enter your phone number, does the system recognize your account?

[Inspirer]

That's the question, it's on hold for 2 months.

[will13am]

@Inspirer , how long has your account been on hold/suspension?  After 90 days the account is deactivated which sounds like what has happened.  There is no recovery from a deactivated account.