Activation problem

[OldHip]

I'm trying to activate a new account. I have not received the text from my existing provider Bell mobility so I can't move forward.

[OldHip]

All good now. Open the ticket with public mobile support and they fixed me up. Thanks for all your help.

[Littleman13]

Try completely uninstalling the PM App, then reinstall the app.

Try the process again using the SIM card number.

[hTideGnow]

hi @OldHip 

sound like the number not ported yet. But check with PM porting support team and confirm and they can rerequest porting . I have sent you the number to PM Porting support team Please check your community inbox: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage