Have you checked Settings > Cellular on your iPhone to see if there is a Public Mobile eSIM installed already? If so, you might just need to toggle the "Turn on this line". If it isn't installed, then what do you see when you log into your Public Mob...
if just a phone problem, you can put the sim card in another working phone and get the code that wayor you can also get the code via email, click "Didn't receive code" and then "Send email"or you can also click "Didn't Receive" code and send via voic...
PM has cache issues . It’s always best to use incognito /private mode or clear app cache before logging in to avoid seeing old cached info and smoother log in.
I would speak to a Customer Service Agent about a possible refund. Here's how to reach them: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437A Customer Service Agent will reply to your community inbox here:https:...