Activation issue

[Rudrabarot]

My number has been ported out from chatr, and i was provided a temporary number from public mobile which is active. How do i start using my original number now?

[slusagm]

PM never assign temporary number if you requested porting during activation.  You always use the same number even port is not completed

But can you call and use data without problem? can you receive incoming calls now?

if just the number showing is wrong but you can make calls and receive calls without problem, it is a phone setup itself 

[Phil_Adelphus]

@Rudrabarot   Have you tried restarting the phone with the PM sim in it?

[Rudrabarot]

I received a text from chatr, i responded with YES. Then i received a text from PM that it has been ported successfully but i was assigned a temp number. 

[computergeek541]

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@Rudrabarot wrote:

My number has been ported out from chatr, and i was provided a temporary number from public mobile which is active. How do i start using my original number now?

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When requesting a port in a phone number, any phone number that you had a Public Mobile immediately gets replaced.  Outgoing calls and and text messages should already be seen as coming from the number that you had a Chatr.  Data should also be working.  The remainder of services will start working automatically once porting has completed, although a phone restart is sometimes needed.

[Yummy]

If your number is Really ported from Chatr then it should be immediately available as 'your' number. Most likely porting did not work. How do you know porting was completed successfully?

[hTideGnow]

hi @Rudrabarot 

did Chart send you a text to approve the port? 

if so, and if you replied, put the PM sim card in the phone and test both inbiund  and outbound calls

put on t