12-08-2024 05:28 PM - last edited on 12-08-2024 06:01 PM by computergeek541
Hi new subscriber,
Activated through the application with an e-sim. Post activation and adding esim, the application did not bring up my new subscription and service did no work. Opened the application and it prompted me to add a new e-sim, which failed. I deleted the e-sim in the hopes the activation and service would work with a new esim and now I am still getting and error adding a new esim in the app. Can you assist me cancelling my previous esim that was deleted and allowing my account to add a new esim to my subscription. Thank you!
Solved! Go to Solution.
12-08-2024 05:48 PM
Did you get an email from Public mobile with a QR code for eSIM activation?
IF that does not work, likely need to contact customer service agent. Wait times are longer than usual.
12-08-2024 05:45 PM
send a private message To CS_Agent
⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
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https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage