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GaryWStarkey54
Great Neighbour / Super Voisin

How do I retrieve my account number? I have forgotten my log in and password so I’ve created this log in to try to get my information.

2 REPLIES 2

Yummy
Mayor / Maire

If you cannot log in to your account you have to open a ticket so agent can help you out.

Open a Ticket through chatbot - https://widget.telus.tiia.ai/publicmobile/publicmobile.html

Type ‘ticket’ and follow prompts. Having a ticket is preferred way to contact agent as they might respond faster then receiving personal mail.

Handy1
Mayor / Maire

@GaryWStarkey54  Get support to give it to you 

submit ticket with support . using the chat bubble bottom right of screen 

Handy1_0-1710865318952.jpeg

 

If that doesn’t work you can always send private message to support .

send  a  private message   To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

 

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