06-04-2023 01:54 PM - last edited on 06-11-2023 11:30 AM by Dunkman
I missed the 90 minute window to authorize the transfer. Called other provider and they're standing @CS_Agenthow can in re-start the transfer process?
Solved! Go to Solution.
06-04-2023 02:17 PM
@Rspellz21 I just called now, enter wrong number twice and ingot transfer to support. Maybe try calling again
06-04-2023 02:09 PM
Thanks. Followed all steps, but got a message to call back during regular business hours. Then it hung up.
06-04-2023 01:59 PM
There is a number to call to talk to live support, they can re-trigger the process for you. I will message the number to you via the Community inbox ( https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage ) . Check the envelope icon on top right. Call them and get it fixed
06-04-2023 01:57 PM
@Rspellz21 Sent private message , please check community inbox
06-04-2023 01:57 PM
Thanks!
06-04-2023 01:56 PM
@Rspellz21 Will send you number for live support to get fixed