@eyeza the 60 sec is when you can request a new one.. not the time to enter the code
did you check spam folder?
do they give you choice to send via SMS?
if unable to login still, open ticket with support:
1. Open ticket with Chatbot for faster response (2-48 hours), using direct link: https://publicmobile.ca/chatbot.
Start by typing "Forgot Login Information", then click "Contact Us",, then click "Click here to submit a ticket ↗"
2. if you have problem with Chatbot: Private message CS Agent at:
**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened. CS Agent will reply to you there
During business hours, we strive to answer customer messages swiftly. You will often get an answer within an hour. During peak periods, you may need to wait up to 48 hours.Customer Support Agents are available:
Keep an eye on the envelope icon in top right hand corner for a reply from the agent.
@eyeza @Assuming your already reset your password and it failed you can reach out to support
Getting help from agent
Or get help right here in the community