ADDRESS
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01-28-2025 08:11 AM
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01-28-2025 11:47 AM
unnecessary repetition
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01-28-2025 10:06 AM
Open the public mobile App—Login in—go to my account— manage profile- address, you can type in your new address then save.
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01-28-2025 08:17 AM
if it is a address for new area, it might have such problem. You can ask CS Agent to update it for you from the backend instead
Please open ticket with PM support:
Start by typing "Submit a ticket", then click "Contact Us", then "Other", then "Log In", finally click "Click here to submit a ticket ↗"
2. If you have trouble with Chatbot or you don't have access to My Account: Private message CS Agent at:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there
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01-28-2025 08:17 AM
Plese help me.
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01-28-2025 08:16 AM
Did all that but it keep saying "invalid address". I know my new address geezzz
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01-28-2025 08:13 AM - edited 01-28-2025 08:14 AM
login to My Account and go to Profile page, or use this directly link: https://myaccount.publicmobile.ca/en/account/edit/account-info .
Or on the App, go to Account page, and you can do the same
(look like site just back from maintenance is loading slow at this time, you might want to try after an hour instead)
https://myaccount.publicmobile.ca/en/account/edit/account-info
