Overpayment
- Mark as New
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-27-2025 02:54 PM
I overpaid by mistake - the payment went to top up. How can I use the funds for subscription renewal
Maceva48
- Labels:
-
Payment
- Mark as New
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-28-2025 11:41 AM
no need to repeat others
- Mark as New
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-27-2025 03:02 PM
HI @maceva48
sorry, PM does not allow funds to be transferred between accounts. But the overpayment will stay in the account as Available Funds for renewal next time
- Mark as New
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-27-2025 03:02 PM
@maceva48 If you have made payment toward your account, the value will go towards your next bill. It will sit in your account as a credit until it is used. Hope this helps
