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5g

Sue-s1
Good Citizen / Bon Citoyen

I have a 5 g plan but my phone shows its running on 3g/2g any ideas how to fix this?

5 REPLIES 5

Sue-s1
Good Citizen / Bon Citoyen

Not sure where I look to find the network mode?  I'm a little challenged when it comes to things like this.😕

 

@Sue-s1  In phone settings go to cellular . Voice data options and pick 5g

@Sue-s1 

Handy1_0-1723079760631.png

 

Sue-s1
Good Citizen / Bon Citoyen

Hi my phone is showing 3g and my phone does have 5g capability. Not sure how to change it to 5g.

hTideGnow
Mayor / Maire

Hi @Sue-s1 what phone do you have??

if you check the network mode I. your phone, what choices there??

Handy1
Mayor / Maire

@Sue-s1  Do you have 5G capable phone ? If yes have you changed your network to 5G instead of 4G/LTE ? Also this wouldn’t happen to be a Samsung s20 by any chance 

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