08-07-2024 09:02 PM
Anyone else having a problem getting into "my account"? I can get in but when I go to look at subscriptions and add ons it just spins but doesn't open
Solved! Go to Solution.
08-07-2024 09:16 PM
Not sure where I look to find the network mode? I'm a little challenged when it comes to things like this.😕
08-07-2024 09:15 PM - edited 08-07-2024 09:16 PM
@Sue-s1 In phone settings go to cellular . Voice data options and pick 5g
@Sue-s1
08-07-2024 09:14 PM
Hi my phone is showing 3g and my phone does have 5g capability. Not sure how to change it to 5g.
08-07-2024 09:13 PM
Hi @Sue-s1 what phone do you have??
if you check the network mode I. your phone, what choices there??
08-07-2024 09:11 PM
@Sue-s1 Sometimes it take a little bit load up , but you can also try the app instead of website see if that any better for you
08-07-2024 09:10 PM
@Sue-s1 Do you have 5G capable phone ? If yes have you changed your network to 5G instead of 4G/LTE ? Also this wouldn’t happen to be a Samsung s20 by any chance
08-07-2024 09:05 PM - last edited on 08-07-2024 09:12 PM by computergeek541
I have a 5 g plan but my phone shows its running on 3g/2g any ideas how to fix this?
