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5GB one time gift wasn't applied in my account.

Good Citizen / Bon Citoyen

Hello there, is there any chance that I can redeem the 5GB one time gift that was given to me, it wasn't applied on my account. Thank you.


@jenalynapostol   are you talking about the Christmas bonus from December?  if so, there is only a one time 2GB data + 500 mins LD minutes.  That is the only one time data bonus I can find.  I don't see any 5GB one time bonus data from 2022 at all

Good Citizen / Bon Citoyen
  • I got a message on December last year. 

Good Citizen / Bon Citoyen

Thank you, it was on December 2022.

Mayor / Maire


There are no current promo on PM currently. Just curious where you go the promo from?


@jenalynapostol    how did you get the 5GB one time gift?  I don't recall seeing any promotion about that lately. 


There were one or two 5GB data from 2 or 3 years ago, but if you missed that, you missed that


But again, we are all just customers here, so, if you have a recent promotion from somewhere and didn't get added to your account properly, you can try to open ticket with PM support and ask 


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