5G network for 45mb download?

[DAKZ]

I tried to contact PM service representative but there is no phone number to call and no 611 to call either.

Can some one from  PM help me with this problem? 

 

[DAKZ]

Just did reset mobile network setting; re-boot and it's 48.5 mbps 

[DAKZ]

I just switched from FD to PM.

I have galaxy A54

I have eSIM when switching over.

I am in Toronto, Etobicoke area

When I run the speed test. I am in my condo. With FD I used to get around 190 mb 

 

Very disappointed to switch over for this headache.

[hTideGnow]

hi @DAKZ 

what phone do you have? what area you are in?

did you try Reset Network Settings? can you test your sim in another phone?

[Handy1]

@DAKZ  Sorry there is no live support for public mobile to engage  support you need to message them . You can use the orange chat bubble bottom right of screen or send 

a  private message   To CS_Agent

⬇️⬇️⬇️⬇️⬇️Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[slusagm]

Try Reset All Networks and try the test in different area