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5 G to for 4G call quality

canirolf1
Good Citizen / Bon Citoyen

Hello, Wondering if anybody else experience same issue? I switched from 5 G to for 4G not too long ago. My phone is the same  Samsung S23. Was alright with the calls under the 5 G plan , however now with the 4 G plan call quality suffer a lot. This is in Calgary. Will go back to 5g eventually. For my self 5G is too much for now. Noticed sometimes plan fee are same for 4 or 5G. Thanks , Regards

5 REPLIES 5

@DennyCrane technically you're not. Your phone may display a 5G icon, but the voice call is 100% VoLTE at this time.

https://productioncommunity.publicmobile.ca/t5/Get-Support/5G-overview/m-p/964047/highlight/true#M66...

@sheytoon I'm able to make phone calls on 5G (and stay connected to 5G during the call).

sheytoon
Mayor / Maire

There's no voice capability on 5G at the moment. It uses 4G (VoLTE) anyway.

Phil_Adelphus
Mayor / Maire

@canirolf1  Is there any chance that VoLTE became accidentally disabled?

DennyCrane
Mayor / Maire

@canirolf1 It shouldn't make any difference. Regardless of your plan, you can still connect to the 3G, 4G, or 5G networks.

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