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4G

Peterhoang
Great Neighbour / Super Voisin

My plan is 4G speed, but my phone network show 3G any one know why?

 

4 REPLIES 4

Clau5550
Good Citizen / Bon Citoyen

If you have an iPhone try this

Settings >> Cellular >> Cellular Data Options >> Enable LTE: turn ON; Data Roaming also ON

 

Sometimes the 3G signal (i.e.LTE OFF) is more stable; depends on locale.

 

This has worked for others 

hycm53
Mayor / Maire

@Peterhoang Set "Voice & Data " to LTE (4G) in iPhone, Set network to 4G in Android phone.

walker1
Mayor / Maire

@Peterhoang   From in your phone, change the settings so the network is choosen automatically..

Don't just choose 4G manually.

softech
Oracle
Oracle

@Peterhoang   Check your phone what the Preferred network is set to.  Pick something that has 4G or LTE there

 

You might also want to try your phone in another area just to make sure it is not a network issue where you are

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